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Parcel Shipping
- Parcels (smaller accessories) ship via FedEx ground.
- Orders usually ship within 24-48 hours.
- You will receive an email with a tracking number..
Commercial Freight Shipping:
Customer Pick Up:.
- Please call to arrange pick-up from the studio in Brunswick, GA.
**When ordering multiple kettles or if you have special circumstances, please call for assistance. 912-580-0346
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Residential Freight Shipping
- Shipping is based on total weight x dimensions x destination zip code.
- Flat rate shipping starts at $200, depending on zip code.
- Shipping is calculated at checkout.
Once you have placed your order:
- Kettle orders can take up to two weeks to process.
- An email will be sent to you from Sea Island Forge with a tracking number.
- An additional email will be sent from FedEx Freight once your order has been picked up from our studio.
- After your order arrives at your local FedEx Freight service center, a representative will call to schedule a day and time for delivery.
- It is necessary for someone over 18 to be home to sign for the delivery.
- FedEx provides curbside delivery service to your driveway, but will not unpack or move your items.
- Your kettle is secured in a large wooden crate that will require a power screwdriver, hammer and crowbar to open.
- It will take 2 – 4 people, depending on the size of your product, to relocate it to your desired location
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