Shipping
We work hard to ensure your handcrafted Sea Island Forge goods arrive in perfect form.
To help your Kettle arrive on time and damage-free, we partner with the gold-standard transport team at Old Dominion. Their industry-leading reliability matters to us—and ensures your order arrives safely.
Before receiving a large freight order, please review our [Shipping Policy & Suggestions].
Highlights
Parcel Shipments
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Shipped via FedEx or UPS
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Orders typically ship within 48 hours
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Tracking number emailed once order is prepared
Freight Shipments
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You’ll be notified when your order is scheduled for shipping
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Most shipments are delivered via 18-wheeler semi-truck
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Smaller vehicle delivery is available in some locations—please inform us of any access limitations before shipment
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Damaged Delivery Protocol:
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If the crate arrives damaged, refuse delivery, take photos, and contact us immediately
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If damage is discovered after opening, stop unpacking, photograph the damage, and contact us immediately