SHIPPING

 Ordered something small? (Roasting Forks, Dinner Bell, etc.)

  • Parcels (smaller accessories) ship via FedEx ground
  • Orders usually ship within 24-48 hours
  • You will receive an email with your tracking number
  •  

    Ordered a Kettle or something big?

    An email will be sent to you from Sea Island Forge with a tracking number when your order is about to ship.

    You will have selected one of the following options in the cart:

    Shipping to
    your Home

    Shipping to local
    FedEx Service Center

    • When your order arrives at your local FedEx Freight service center, a representative will call to schedule a day and time for delivery
    • It is necessary for someone over 18 to be home to sign for the delivery
    • FedEx provides curbside delivery service to the base of your driveway, but will not unpack or move your items
    • Your kettle is secured in a large wooden crate that will require a power screwdriver, hammer and crowbar to open. Watch this helpful video on how to uncrate your Kettle.
    • It will take 2 – 4 people, depending on the size of the products, to relocate to your desired location

     

    **Your order will arrive on an 18-wheeler, please let us know if there are any limitations to your address like a guard gate or dead end

    • When your order arrives at your local FedEx Freight service center, a representative will call to let you know it is ready to pick up at the loading dock
    • Your kettle is secured in a large wooden crate that will require a power screwdriver, hammer and crowbar to open
    • Make sure your vehicle can accommodate the Crate or the Kettle/Accessories within:

          *30-Gallon Kettle is 42" across, 225 lbs.CRATE: 48x48x30

         *50-Gallon Kettle is 60" across, 370 lbs.CRATE: 65x65x32

    • FedEx will help load into your vehicle, but bring your own ratchet straps if needed
    • If you do not want to keep the crate, please ask FedEx where to dispose of it at their location
    • It will take 2 – 4 people, depending on the size of the products, to unload and  relocate to your desired location

     

     

     

    As always, call Molly with questions or for assistance! 912-580-0346

     

    In our area?

    • Come visit our Show Space on St. Simon's Island! (Due to Covid-19, we ask that you call to schedule your visit)
    • Know exactly what you want and don't want to ship? Call to schedule a pickup at our Forge Studio in Brunswick

    International Shipping Available:

    • Please call our office for details

    Uncrating Your Kettle:

     

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